Vespa Cloud - Notice history

All systems operational

Console - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 99.70%

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Feb 2024
Mar 2024
Apr 2024

Infrastructure - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 99.15%

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Feb 2024
Mar 2024
Apr 2024
100% - uptime

AWS - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

GCP - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
100% - uptime

Notice history

Apr 2024

Vespa Cloud Console Access
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A problem related to Google login was identified and has been remedied. Users will be asked to approve Google login when logging in the first time. Currently monitoring issue resolution.

Metrics missing in /prometheus/v1 API on vespa-8.334.22
  • Resolved
    Resolved

    The metrics issue is fixed in vespa-8.336.22 that released today.

  • Identified
    Identified

    We have detected a bug in the vespa-8.334.22 release that is preventing metrics to be retrieved using the /prometheus/v1 API.
    Please reach out to us if you have been upgraded and are using this API.

Vespa application and Hugging Face model hub
  • Resolved
    Resolved

    We tested new deployments and it is working correctly.

  • Investigating
    Investigating

    We are investigating deployment related issues for applications using model url where the url  points to Huggingface model hub.

The billing view in the console does not show bills
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    This affects all tenants which have an invoice created at August 2023 or earlier.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

    Users will see "Unexpected error occurred"

Mar 2024

Host provisioning in AWS zones are failing
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The fix has been pushed out to production, and the system stabilizes. We will continue to monitor for some time to ensure everything is working as expected.

  • Update
    Update

    Fully rolling out the fix to production is ongoing, but it is taking longer than anticipated. We will report back within the hour with another update.

  • Update
    Update

    We are currently rolling out a fix that is expected to resolve this issue. The rollout is estimated to take 1 hour.

  • Update
    Update

    We are continuing to implement a fix. We will provide another update within 1 hour.

  • Identified
    Identified

    We have identified the underlying cause of the issue and are currently implementing a fix.

Feb 2024

No notices reported this month

Feb 2024 to Apr 2024

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