Vespa Cloud - AWS experiences issues in us-east-1 – Incident details

All systems operational

AWS experiences issues in us-east-1

Resolved
Partial outage 30 %
Started 11 months agoLasted about 24 hours

Affected

Infrastructure

Partial outage from 7:11 AM to 10:26 AM, Operational from 10:26 AM to 4:50 PM, Partial outage from 4:50 PM to 8:58 PM, Operational from 8:58 PM to 6:47 AM

Enclave

Partial outage from 7:11 AM to 10:26 AM, Operational from 10:26 AM to 4:50 PM, Partial outage from 4:50 PM to 8:58 PM, Operational from 8:58 PM to 6:47 AM

AWS

Partial outage from 7:11 AM to 10:26 AM, Operational from 10:26 AM to 4:50 PM, Partial outage from 4:50 PM to 8:58 PM, Operational from 8:58 PM to 6:47 AM

Zones

Partial outage from 7:11 AM to 10:26 AM, Operational from 10:26 AM to 4:50 PM, Partial outage from 4:50 PM to 8:58 PM, Operational from 8:58 PM to 6:47 AM

dev

Partial outage from 7:11 AM to 10:26 AM, Operational from 10:26 AM to 4:50 PM, Partial outage from 4:50 PM to 8:58 PM, Operational from 8:58 PM to 6:47 AM

dev.aws-us-east-1c

Partial outage from 7:11 AM to 10:26 AM, Operational from 10:26 AM to 4:50 PM, Partial outage from 4:50 PM to 8:58 PM, Operational from 8:58 PM to 6:47 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    Infrastructure services are now opertional. We continue to monitor our system performance to detect residual issues.

  • Update
    UTC
    Update

    We are still experiencing the failures with provisioning new hosts on AWS us-east region.

    Therefore, we recommend to avoid applying changes to the applications on this region until the issue is resolved on AWS side.

  • Monitoring
    UTC
    Monitoring

    Infrastructure services restored, we will continue to monitor the situation for any residual issues.

  • Identified
    UTC
    Identified

    Track status on https://health.aws.amazon.com/health/status

    Existing applications are not affected by outage.

    Only maintenance operations are degraded.